Job title: Urjent requirement for Team Leader
Company: Conneqt Business Solutions Limited
Job description: 1.Understanding of the collections policy and effective implementation 2.Ensure all the SLA is been met and adhered to 3.Monitoring & managing X Bucket Portfolio for his specified branch/geography 4.Conducting detailed Reviews with the team (CRE)
1.Understanding of the collections policy and effective implementation 2.Ensure all the SLA is been met and adhered to 3.Monitoring & managing X Bucket Portfolio for his specified branch/geography 4.Conducting detailed Reviews with the team (CRE) on a Daily/Weekly/Monthly basis ensuring targets assigned are met 5.Ensuring audit compliance is met as per guidelines 6.Track 100% visits been conducted by the CRE and the same is recorded on system 7.Need to ensure the collected payments are deposited and credited into the customers accounts within the specified TAT 8.Ensuring Zero% gap in the review mechanism 9.Need to ensure daily allocation is been done to all CRE s and the accounts are uploaded on their respective Hand Held Machines 10.Ensuring that CRE are collecting the correct phone numbers from the field and the same is been collated by their respective TL and send to Call Centre / Regional Coordinator 11.Responsible for ensuring all accounts are allocated within the team, area and no contracts are lying unallocated 12.Sending daily field feedback to State Heads Knowledge: 1.Awareness of the Client process 2.Understanding of the nuances of Collections Skills & Abilities: 1.Ability to plan, optimize collection through allocation of work as per resource available 2.Ability for Cross functional interactions & co ordination 3.Ability to monitor the team closely 4.Process orientation & decision making skills 5.Ability to navigate & handle challenges Anil-9902030303 JOJO-9611509341
Location: Bangalore, Karnataka
Job date: Sat, 29 Aug 2020 22:16:45 GMT
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