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Urgent Openings With QA

Job title: Urgent Openings With QA

Company: Job Shop

Job description: Opening for QA 1+ Yrs Exp with Inbound and Outbound process {Auditing} -“work from Home”Job description :Job Opening: – Audio Call Quality Jobs with Call Centre backgroundQualification: – Graduation.Experience: – 1 to 2 years in Audio Call Qualit

Opening for QA 1+ Yrs Exp with Inbound and Outbound process {Auditing} -“work from Home” Job description : Job Opening: – Audio Call Quality Jobs with Call Centre background Qualification: – Graduation. Experience: – 1 to 2 years in Audio Call Quality Inbound and Outbound process or in any International bpo Nature Job: Call Evaluation, Call Monitoring, Call Barging, Call Calibration, Conducting Quality sessions, Managing Escalations, Generating daily reports based on agents performance.Maintain working knowledge of quality standards. Roles and Responsibility: Handling Sales Audit Calls (Live, Recorded & Remote) Achieve Call Audit Targets within timelines & share feedback on timely basis and ensure corrective actions are taken. Document the Calls Audited in the defined Template & share Feedback with the Agents on timely basis and ensure corrective actions are taken. Excellent communication skills in English Worked on Focused Call Audits & proven track record in Quality Analyst profile. Ability to draft & work on quality improvement plans Ability to train and coach Strong logical reasoning and problem-solving skills Exceptional rapport building, active listening skills Thorough understanding of the sales function Proficiency in MS Office & Google Sheets. Please Contact Below Number for More Details : FOUZIA @ 6362039269 Salary: 15,000.00 – 22,000.00 per month Experience:total work: 1 year (Preferred) Education:Any Graduate Roles and Responsibilities Desired Candidate Profile Perks and Benefits

Expected salary:

Location: Bangalore, Karnataka

Job date: Sun, 30 Aug 2020 22:07:56 GMT

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