Job title: Unified Communication and Collaboration Implementation
Job description: About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com
- Role :SW/Application Tech Support Practitioner
- Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Must Have Skills :Unified Communication and Collaboration Implementation
- Good To Have Skills :No Technology Specialization
- Job Requirements :
- Key Responsibilities : A Deploying the defined Network devices like Cisco Router Switches Firewall that will enable the Deployment Team and 3rd Party Vendors to successfully transform the Network Infrastructure B Manage or Configure the Network Operation Centre Tools for Deployment C Provide 24×7 Technical Support to on Shore Team Members D Deploy production configuration to New Network Devices E Technical Support for Deployment Go Live
- Technical Experience : A Experience on Cisco Expressways Cisco Call manager Cisco Unity Cisco Voice Gateways like MGCP H323 SIP protocols B Ability to troubleshoot any CUCM Unity Presence Voice gateways related issues C Basic knowledge of routing and Switching D Certification in the relevant area of primary skill or extensive project experience
- Professional Attributes : A: Good verbal and written communication skill to connect with customer at varying levels of organization B: Ability to operate independently and make decision
- Educational Qualification : Graduate
Location: Bangalore, Karnataka
Job date: Sun, 30 Aug 2020 07:39:23 GMT
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