Job title: Training & Sales – Call Centre & Store for a RETAILCO in MUMBAI
Company: One March India
Job description: The code- Retail Store & Call Centre Training Location Mumbai-Mahim Present Salary/CTC Notice Period Scanned Passport Photo ( a must) [email protected] Retail Store & Call Centre Training profiles for aRetail Co in Mumbai-
Profile Job Title Manager Training – Call Centre & store Profile will Report toBusiness Unit – Head Location Mahim, visiting stores Department Foodstuff Primary Responsibility 1.Continuous Training the team on Products, Customer Handling , Grievance Handling etc 2.Process Weekly MIS on Target achievement, executives performance, missed calls, grievance report 3.Implement Best Call centre practices 4.Manage Incentive Plans for Executives 5.Suggesting innovative ideas to push on-call sales 6.Weekly Visit Stores to train the supervisors on Customer Handling Secondary Responsibility 1.Drive sales target, Outbound calls 2.Highlight order Processing issues at Store level/DC and implement ways to resolve Total Experience (in years)2-5 yrs in call centre management role Experience specific to Profile (in years)Call centre Managerial Role ( preferably in F&B) Educational QualificationsMinimum Graduate
Location: Mumbai, Maharashtra
Job date: Sat, 19 Sep 2020 22:01:07 GMT
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