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Relationship Manager – Sales – Education (1-5 yrs) Mumbai (Sales Management)

Job title: Relationship Manager – Sales – Education (1-5 yrs) Mumbai (Sales Management)

Company:

Job description: Responsibilities : – Be accountable for the entire – Relationship Manager of a growing business – Student/Teacher Representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new-to-the-world online platform. – He/She should be patient, empathetic, and passionately communicative. – Needs to manage class rescheduling requests and handle DataBase and coordinate with Tech team to execute this in backend to manage ongoing classes. – Make daily trackers for student/teacher operations team as well as manage daily in bound/outbound email flow – The Relationship Manager will be required to communicate with customers via phone and email. – Maintain Documentation and Communicate the same to Stakeholders by recording customer queries and details – Contributes to team effort by accomplishing related results as needed.  Requirements : – Excellent communication and interpersonal Skills – Excellent skills on MS Office, Documentation, Advanced Excel eg V LookUp. – Customer Satisfaction Focus : Ability to listen and active problem-solving skills – Multi-tasking – Project management: Remarkable detail orientation for making accurate trackers – Database management : Quick query response and resolution. – Ability to analyse large amounts of data – Operations Experience : Role requires an analytical, structured, detail-obsessed approach since the company’s scale will expand from recruiting 10, 000 to 1 million students in very short time. – Competent time management skills – Self-motivated (ref:updazz.com)

Expected salary:

Location: Mumbai, Maharashtra

Job date: Mon, 17 Aug 2020 23:45:30 GMT

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