KYC Operations – Sr. Team Member

Job title: KYC Operations – Sr. Team Member

Company: JPMorgan Chase

Job description: JPMorgan Chase & Co (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co serves millions of consumers in the United States and many of the world s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co is available at

The Corporate KYC Operations works closely with the Lines of Business (LOBs) to implement and operate a sustainable and scalable operational process supporting clients along the Know Your Customer (KYC) lifecycle. This includes functions such as data collection, completion of the KYC profile, client screening, targeted local language and English language research, comparing and analyzing client profiles across all lines of business and quality assurance. This team will also produce metrics around the work they perform.

The role is responsible for ascertaining that all KYC and AML policies are adhered to and will be responsible for conducting reviews of client s KYC documentation stored in internal repositories and publicly available information, performing the necessary screening against relevant search engines and sanction lists and communicate any additional deficiencies back to the business.

If you’re interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.

Job Description

The KYC Operations Team member will assist the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence. The role will assist in end to end operational activities through the periodic renewal process of all clients. The KYC Operations Analyst will assist with the drafting and gathering of client documents and verification of client data via publically available and internal sources at a client level prior to final review by a KYC Operations Reviewer and the client-facing team. This research is performed to ensure a client s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.


Collection and verification of confidential client data via publically available and internal sources

Understand the firm s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD),Specialized Due Diligence(SpDD) and Product Due Diligence requirements (PDD)

Compare and contrast differences within KYC records , highlight and escalate any discrepancies

Meet firm wide quality standards

Strongly engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline

Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)

Communicating/escalating issues to management when applicable

Handling and maintenance of confidential client documentation

Be part of the holistic client review team to follow up on outstanding alignment items within various LOBs and/or GFCC to close loop on the alignment

Be flexible to work on other migration/remediation projects including Screening resolution , other LOB holistic alignment or Quality Assurance

Comment on trends/behavior relating to account due diligence and activity review

Ability to comprehend the KYC risk factors and draft the overall risk summary for the client


Bachelor s Degree and/or Graduate Degree

2-6 years experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC , AML and Screening

Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data

Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time

Excellent interpersonal skills necessary to work effectively with colleagues and senior management

Candidate must have strong written/verbal communication, leadership, solid high volume processing and analytical skills with the ability to work independently on multiple assignments in a deadline driven, regulatory environment

Demonstrate cross-line of business knowledge of banking systems and products

Possess strong computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint

Able to grasp/learn concepts and procedures quickly

Must be detailed oriented and analytical

Flexibility of operating hours to include overtime, holidays, and weekend testing

A strong sense of ownership and responsibility

Comfortable with change, ambiguity, debate, conflict and informed risk taking

Self-reliance and willingness to “own” problems and creatively find solutions

Develop an environment of continuous focus on quantifiable productivity and quality

Strong interpersonal and verbal/written communication skills ,

Other details

Expected salary: Rs.400000 per year

Location: Hyderabad, Telangana – Andhra Pradesh

Job date: Sat, 29 Aug 2020 07:08:44 GMT

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