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Immediate Openings For International Voice & Chat (WORK FROM HOME)SAL UPTO 30K Cal Simon 9535059385

Job title: Immediate Openings For International Voice & Chat (WORK FROM HOME)SAL UPTO 30K Cal Simon 9535059385

Company: Job Shop

Job description: Immediate Openings For International Voice & Chat (WORK FROM HOME)SAL UPTO 30K Call Simon 9535059385

Opening for QA 1+ Yrs Exp with Inbound and Outbound process {Auditing} -“work from Home” Job description : Job Opening: – Audio Call Quality Jobs with Call Centre background Qualification: – Graduation. Experience: – 1 to 2 years in Audio Call Quality Inbound and Outbound process or in any International bpo Nature Job: Call Evaluation, Call Monitoring, Call Barging, Call Calibration, Conducting Quality sessions, Managing Escalations, Generating daily reports based on agents performance.Maintain working knowledge of quality standards. Roles and Responsibility: Handling Sales Audit Calls (Live, Recorded & Remote) Achieve Call Audit Targets within timelines & share feedback on timely basis and ensure corrective actions are taken. Document the Calls Audited in the defined Template & share Feedback with the Agents on timely basis and ensure corrective actions are taken. Excellent communication skills in English Worked on Focused Call Audits & proven track record in Quality Analyst profile. Ability to draft & work on quality improvement plans Ability to train and coach Strong logical reasoning and problem-solving skills Exceptional rapport building, active listening skills Thorough understanding of the sales function Proficiency in MS Office & Google Sheets. Please Contact Below Number for More Details : Simon 9535059385 Salary: 15,000.00 – 22,000.00 per month Experience:total work: 1 year (Preferred) Education:Any Graduate

Expected salary:

Location: Bangalore, Karnataka

Job date: Fri, 04 Sep 2020 22:21:21 GMT

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