Job title: Customer experience Officer
Company: Liberty Insurance
- Designation : Customer experience Officer
- CTC Max : 3 LPA
- NP: ASAP
- Industry : General insurance sector
- Company Location: Thane
- Graduate / postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a must.
- Candidate should possess excellent oral and written communication skills.
- Candidate with good customer service skills & captive contact centre experience would be preferred.
- Candidate should be willing to work in rotating shifts and Weekends.
- Candidate should be able to conversate in English, Hindi and Marathi
- Responsible for interacting with PAN India customers/prospects of Liberty General Insurance.
- Responsible for out calling PAN India customers/prospects of Liberty General Insurance.
- Responsible for delivering the relevant KPI’s designed for the assigned job role.
- Responsible for customer engagement and satisfaction survey.
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Location: Thane, Maharashtra
Job date: Sun, 04 Oct 2020 00:34:23 GMT
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