Job title: Bank Ltd | Virtual Relationship Manager/Phone Banking Officer salary 24k
Company: Hy Fly Consultancy
Job description: 5 Days Working Bank Payroll fixed Shift-Customer Service Executive -Thane Malad call 8080126356 Kiran
BANK PAYROLL-CUSTOMER SERVICE MANAGER-SALARY 28K-Phone Banking Executive-Day Shift Hy Fly Consultancy www.hyfly.in Free Placement / No Registration Charges=> Be part of fastest growing digital sales channel in financial services industry. Job Designation: Virtual Relationship Manager Job Grade: Deputy Manager-M2 This is “Contact Centre Branch” (Non-Branch Banking) besed Job, This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. Must be Experience: Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors. Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply. Job Description: To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets etc. This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Other Features : => Working Day-: 5 Days working in a week. => ShiftTiming-: This is completely fixed day shift, the shift timing from 9.30 am to 6.30 pm. => Two Weekly offs: One fixed off on Sunday and another one on any weekday/Saturday. => Free Cab: Free Cab/TransportationShuttle Service From Thane Station(Pick & Drop both side). => This is “Contact Centre Branch” (Non-Branch Banking) besed Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. Candidate Desire Profile: Must be excellent communication skills Verbal & Written. Good listening skills and strong communication abilities. Female would be preferred, between 20-32 years only of ages. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Two weekly offs with one Fixed Sunday off and other rotational off. Eligibility/Experience Criteria: Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors. Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply. Salary Package: Annual CTC of Rs.2.50 to 3.50 Lac per annum plus performance based high Incentives. Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). Education Qualification: Minimum Graduate with any stream Or Post Graduate with any stream. Job Locations: Thane-West (Maharashtra) call 8080126356 -Kiran [email protected] Hy Fly Consultancy www.hyfly.in
Job date: Tue, 26 May 2020 22:09:30 GMT
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