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Astroyogi – Executive – Customer Care (1-4 yrs) Gurgaon/Gurugram (After-Sales / Customer Service)

Job title: Astroyogi – Executive – Customer Care (1-4 yrs) Gurgaon/Gurugram (After-Sales / Customer Service)

Company:

Job description: Customer Care Executive – Astroyogi.comLooking for Customer Care Executives for In house Inbound Domestic Call Centre. Candidate should have good communication skills & flair towards customer service.Roles and Responsibilities — Answer inbound calls as well as assist customers who have queries.- Resolving problems by clarifying issues and by escalating unsolved problems.- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.- Customer orientation and ability to adapt/respond to different types of characters- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution – Excellent communication and presentation skills- Ability to multitask, prioritize and manage time effectively- Flexible to work on rotational shifts (ref:updazz.com)

Expected salary:

Location: Gurgaon, Haryana

Job date: Sat, 03 Oct 2020 05:43:59 GMT

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